Waukesha County Help Center

    How To Register For Multi-Factor Authentication

    September 7th, 2021

    Written By Rick Mcmillin

    Updated by Rick Mcmillin on September 7th, 2021

    1. Navigate to this link to register:  https://aka.ms/mfasetup

    2. If prompted, sign in using your credentials.




    3. When you see the More information required screen, click Next.



    4. Your account can be secured using the Microsoft Authenticator app on a mobile device, or by receiving a code via text or call. The easiest and most secure method is to use the Microsoft Authenticator app. It is the option strongly recommended by Information Technology.


    Option 1:  Microsoft Authenticator app (recommended)

    1. Install the Microsoft Authenticator app on your mobile device. Once installed, click Next.

      NOTE:  If you are installing the Microsoft Authenticator app on a county issued mobile device, you will need to install from the Intune Company Portal app. Follow these instructions on how to install apps on county issued mobile devices.



    2. Launch the Microsoft Authenticator app on your mobile device. If prompted, allow notifications. Then, add your Waukesha County account using the Work or school option. Once added, click Next.




    3. Use the Microsoft Authenticator app on your mobile device to scan the QR code. After you scan the QR code, click Next.




    4. Microsoft will request authentication approval on your mobile device. Click Approve on your mobile device.




    5. If successful, you see that the notification was approved. Click Next.



    6. On the Success screen, click Done.



    7. On the Security info screen, you'll see that Microsoft Authenticator has been added.



    8. Moving forward, you'll receive a notification for approval each time you sign in from a remote location.


    Option 2:  Text or Call

    1. Click I want to set up a different method.



    2. In the Choose a different method window, choose Phone then click Confirm.



    3. Enter your 10 digit telephone number and choose Text me a code or Call me. Click Next to continue. Note that the option you choose here will be the method you use to authenticate each sign in attempt moving forward.



    4. Depending which option you chose, you'll either receive a text or call with a 6 digit code. Enter the code then click Next.



    5. You'll receive verification that your phone was successfully registered. Click Next to continue.



    6. On the Success screen, click Done.



    7. On the Security info screen, you'll see that your phone has been added.



    8. Moving forward, you'll receive a text or call with a security code each time you sign in from a remote location.
     


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