How to access Remote Desktop Services - Web Client
The web client of Remote Desktop Services offers a way for employees to remote control a computer on the Waukesha County network while connecting from a private device. Follow the steps below to gain access to Remote Desktop Services via your web browser:
- Open your web browser and for the URL enter https://rds.waukeshacounty.gov
- The first screen you will see is the Microsoft O365 login page, which will ask you for your credentials and an MFA (multi-factor authentication) prompt on your phone:
- Once you've logged in to Microsoft O365 and performed the MFA authentication, you'll see a second login page where you'll need to login with the same credentials:
- You will now see the Remote Desktop Services web portal. Click the Remote Desktop Connection icon to begin a Remote Desktop session.
- Once the Remote Desktop client launches, you will need to type in the computer name you wish to connect to, along with the appropriate credentials.
- You should now have a Remote Desktop connection active in your browser screen.
- If you wish to customize your settings like dark mode, or full screen, there are icons in the upper right which can be used. The double arrows are full screen and the settings gear icon will allow you to enable dark mode.
If you have any issues or questions, please contact the Waukesha County Helpdesk at 262-548-7630, or helpdesk@waukeshacounty.gov.