Waukesha County Help Center

    How To Reset Your Password Using Adaxes Self-Service

    February 18th, 2021

    Written By Rick Mcmillin

    Updated by Rick Mcmillin on February 18th, 2021

    If you have forgotten your password, your password has expired, or your account has been locked as a result of too many unsuccessful attempts to sign in, you can use Adaxes Self-Service to reset your password and/or unlock your account.

    1. Open the Adaxes Self-Service Portal.

    2. On the Self-Service sign in screen, click on Forgot your password.




    3. On the Reset password screen, enter your username then click Next.



    4. Answer each of the security questions then click Next. Click Finish when you reach the final question.



    5. After you have successfully answered all of the security questions, you can enter your new password then click Finish.



    6. You will receive confirmation of success upon updating your password. Click on Continue.

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